01
Clients don't know what happens next.
From signing to renewal, the journey is chaos on both sides, so clients second-guess, go quiet and drift.
For ad agencies doing $800K to $3M a year
Grow 20% From the Clients You Already Have in 12 Months With No Extra Ad Spend or Cold Outreach
We install customer success systems inspired by $100M SaaS companies, rebuilt for agencies. We map your client journey and build every call, message and check-in that keeps clients longer, buying more and referring. Your team runs it after 90 days.
The problem
You lose clients as fast as you get them.
Most of your growth comes from signing new clients, and a lot of them just replace the ones who didn't renew.
02
You ask for referrals or upsells when you remember.
It feels like begging, so you ask now and then, get a couple of yeses, and let it die.
03
You find out they're unhappy when they cancel.
By then the account is hard to save, and you can't forecast who's renewing next quarter.
04
It all runs on whoever has time.
Your best account manager is the reason clients stay, and your ops person is too busy running the agency to build anything.
What we build
More from the clients you already have.
The Stay, Spend & Send System is built to fix all four. We recommend, you approve, and we build it. Every script, deck, message and SOP is written and set up for you, inside the tools you already use.
The Client Journey Builder
We map and smooth out every step from signing to renewal, so clients always know what's happening and hear from you first when results dip.
The Referral & Upsell Machine
Every client win is followed by a referral, upsell or cross-sell ask, timed so it doesn't feel pushy. We map out and package the referral program and offers for you.
The Drift Catcher
Health scores and regular feedback flag clients who are slipping, and your team gets a save play for each one.
The Autopilot Handover
Wins, missed check-ins and health score drops start the next step on their own. Your team has a written playbook for everything else.
See every client journey step we build or improve, and everything we set up to keep clients happy each month
Built around your client journey
From the first handoff
to the next renewal.
EVERY STEP OF YOUR CLIENT JOURNEY
- Sales handoff
- Welcome
- Onboarding
- Launch
- First results review
- Renewal
- Offboarding
- Win-back
WHAT KEEPS CLIENTS HAPPY MONTH AFTER MONTH
Monthly success call, with a results presentation
Reports your clients will actually read, that answer three questions: what changed, what it means for them, and what happens next
Every win announced when it happens, with a referral or upsell ask right behind it
Touchpoints between calls, so clients don't have to wonder what you're doing for them, and hear from you first when results dip
Health scores and feedback loops, so you hear about problems while there's still time to fix them
Personal moments and gifts, so clients feel like more than an invoice
Implementation
Your first 90 days.
Built in your existing tools. You approve every piece before it goes live.
A written update every week. A 90-minute session with Rayan every month.
Days 1–14
Map & launchDay 1, you get a save play for any client already trying to leave. By day 7, your happiest clients are picked out, each with a referral or upsell message written in your voice. By day 14, your journey map and ranked plan are done, your 1–3 quick wins are picked and win announcements are live.
Days 30–75
Build & improveYour first monthly session, with first results tracked and quick wins live. Then your referral program launches, your upsell and cross-sell offers get packaged, and every client journey step gets built or improved in the order your plan ranks them.
Day 90
HandoverYour new client journey in one document, plus every SOP, deck and sequence, and a walkthrough call with whoever will own it day to day: you, an account manager or a customer success manager.
FAQ
Straight answers before you book.
Who is this built for?
Advertising agencies doing $800K to $3M a year that run Facebook or Google ads and have 20 or more active clients.
Do I need upsells or cross-sells in place already?
No. If you don't have them, we'll help you map out and package them.
Our churn is pretty low. Is this still worth it?
Most owners say their monthly churn is 3% or less. Very few actually track it, and the ones who do usually find it's higher. On the call, we'll run it on your real numbers.
What if it doesn't work?
The goal is 20% growth in 12 months. The guarantee is the floor: at least $5,000 a month in new recurring revenue from referrals, upsells, cross-sells and returning clients by day 120. If it hasn't landed, you pick: $7,500 back, or Rayan works free for up to 90 more days and refunds you if it still hasn't. Clients you keep longer aren't even counted.
How much time will I need?
2–3 hours to start, for your onboarding call and a voice note answering a few follow-up questions. After that, a 90-minute session with Rayan each month. We work behind the scenes, and nothing reaches your clients until you've signed off.
Will we have to change our tools?
No. We keep what already works and build inside the tools you already use, one change at a time, with a checklist so nobody gets lost.
How is this different from coaching or a course?
Coaching tells you what to build, and the building is still on you. We write and set up every script, deck, message and SOP for you.
What happens on the call?
We run conservative math on your own numbers, so you know what this is worth to you before you pay anything.
Book a call
30 minutes with Rayan. He takes two new agencies a month. Choose a day and time below.
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